shipping and returns
- Доставка по России бесплатная, 2-3 рабочих дня курьерской почтой EMS Почта России http://emspost.ru/ или компанией СДЭК https://www.cdek.ru/ Обязательно укажите свой номер телефона.
- Confirmation of the order may take up to 24 hours.
- International shipping is FREE by www.pochta.ru (20-30 work days depending on the country)
- International shipping by DHL Express https://express.dhl.ru/ 2-3 work days cost 35 EURO
- Please note that delays may happen during holidays and sale periods.
- We are not responsible for taxes and duties applicable in the country of delivery.
- All sweaters are provided with detailed size guide. Please check all information of the item carefully before make an oder.
- Returns or exchanges are possible within 7 working days from the receipt of order.
- We accept returns for products that are not worn and have labels. Returned products that do not meet these criteria, will be refused.
- Please note ,the cost of returning a product is at the customer's own expense.
- We cannot accept returns sent with fed-ex, any parcels sent on this service will be rejected and returned to sender.
- To request a return, please email us at firstname.lastname@example.org stating the full reason.